Despite Covid-19, a holiday with us should feel like a holiday. We have therefore made some preparations to make your holiday relaxing and safe.

Before travelling you have to check in in here: European Passenger Locator Form
The hotel stay is only possible with the "Green Pass". All persons over 12 years of age must be either "vaccinated, convalescent or tested" and have the appropriate certificate.

- We will protect you: Face visors, masks, gloves - wherever necessary and useful!
- Hygiene, cleaning & disinfection are 3 strong partners in the fight against the virus. Have always been important and now especially.
- Restaurant: The tables are moved apart, there is enough space inside or outside. Please use face mask for the buffet and sanitise your hands first.
- Pool & Wellness: The pools are open as usuall. Please keep the minimum distance of 1 m in the pool area and sauna.
- SPA: massages, beauty treatments are possible, all those present wear mouth protection and gloves, body temperature is controlled. Disinfectant is available for the sun beds if desired.
- All employees are trained and instructed - and of course under health observation and control. Mouth/face protection and gloves if necessary are part of the basic equipment.
- Covid 19 test and negative. All employees and the Pföstl family were tested for the virus or even vaccinated.
Flexible cancellation policy. For the year 2021 we use this cancellation policy: up to 7 days before arrival you can cancel or rebook free of charge. A deposit is not necessary.
A good tip: The Europäische Reiseversicherung has currently also included cancellation and trip interruption cases in connection with Covid-19 in its scope of insurance. We recommend that you take out the travel cancellation insurance together with your holiday booking.

Information about travelling in South Tyrol with covid19 you can find here.