The rates are per person and night including half board. We work with a flexible pricing system that is based on the requested period, room category and length of stay as well as the current occupancy rate. With this pricing model, we reward guests who book early. The local tax amont € 3,80 per person per night, for persons aged 14 years and over. This tax is not included in the total price of your stay: it is only payable on departure.

Tuesday our restaurant is closed. We serve our breakfast normally and instead of the dinner you get a credit of € 20,0 per full-payer on your bill.

Payment methods: you can pay in cash, by cheque or Maestro Card.
We accept the following credit cards: Euro Card, Master Card and Visa.

Garage: parking space in the underground car park is € 11,0 per day. For some room types the garage space is already included.

Charging station for electric car At the charging station in our parking garage you can charge your electric car (for a fee) and go on relaxed excursions through the beautiful landscape of South Tyrol.

Room and floor request.
For stays of 7 nights or more, we can promise you a specific room or floor. We charge a surcharge of € 4 per person and night.

Flexible: bed & breakfast or half board. You will be reimbursed € 14 for evening meals (for full payers) that have been cancelled in time (before 11 a.m.). This is only valid for direct booking and not for tour operator and online booking. If you book only b&b the price for the dinner is € 34,0 a person.

Reservations: For a definitive reservation, we kindly ask for an e-mail and a desposit of 400 € per booked room. Here our bank account:
IBAN: IT 97 H 08234 58880 000300024724 BIC-Swift: RZSBIT21033
or online with your credit card.
 
Rooms are ready from 3 p.m. on the day of arrival and must be vacated by 10.30 a.m. on the day of departure.

Small dogs are only accepted after prior agreement. The cost for cleaning the room is calculated at € 20 per day. Your pet does not have access to the dining room, swimming pool and the sunbathing lawn.

Cancellations: The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:
cancellation is free of charge if effected 30 days before expected arrival. For later cancellations 29 - 15 days earlier departure we charge 50% and less than 14 days earlier departure we charge 90 % of the agreed booking. In case of early departure or late arrival we charge the booked arrangement in full.

We recommend purchasing our travel cancellation insurance in any event. Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code). Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council.
Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/

Travel cancellation insurance
You are financially protected with our cancellation insurance. In case of late arrival, early departure or no-show, cancellation fees will be charged in accordance with EU standards.
For this reason we recommend the purchase of this travel cancellation insurance so that these expenses will be assumed by the Europäische Reiseversicherung insurance. We will send you the appropriate insurance application form and all relevant details with the booking confirmation. The insurance fee is calculated at ca. 5 % of the total travel costs.
The Europäische Reiseversicherung has currently also included cancellation and trip interruption cases in connection with Covid-19 in its scope of insurance.

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Childrens' reductions:
The following reductions apply for children accommodated in the room with two fully paying guests:

from 0 to 2 years € 23,0 per day,
from 3 up to 5 years 60 % reduction,
from 6 up to 13 years 40 % reduction,
from 14 to 99 years 20 % reduction.

Cot and high chair for use in the dining room are at your disposal. The tourism office of Schenna offers its own children's programme during Easter, summer (July/August) and autumn holidays, e.g., a trip to a farm, mini-golf tournament, ghost stories and fun roasting chestnuts ...